Contect Us

Contact Us

We are here to assist you.

If you have questions about a product, need help with an existing order, or require clarification about shipping or returns, the Calm Tote support team is available to help.

Our goal is to provide clear communication and dependable assistance before and after your purchase.

Shipping, Handling & Order Processing

Order Cut-Off: 5:00 PM CST
Processing Time: 1–2 business days
Transit Time: 9–11 business days
Total Estimated Delivery: 10–13 business days

After placing your order, you will receive a confirmation email.
Once your package ships, tracking information will be sent to you.

Delivery timelines are estimates and may vary depending on carrier operations or seasonal volume.

Customer Support

If you need help, please contact us by email and include your order number when possible.
This helps us assist you more efficiently.

Email: support@calmtote.store

Our team responds during business hours and aims to reply as quickly as possible.

Feedback & Questions

We welcome feedback, suggestions, and questions from our customers. Your input helps us improve our service and maintain clear communication.

Live Chat

For quick questions, live chat may be available through the chat icon on our website.

Business Information

Business Name: Calm Tote
Business Email: support@calmtote.store
Business Contact: +1 (214) 204 6800
Business Hours: 9:00 AM – 5:00 PM (Monday – Friday)
Business Address: 5900 Balcones Drive STE 100 Austin, Texas 78731
Chat Support: 24/7